We do the configuration.
Tell us what should happen and which software you use. We configure the agreed service, connect supported systems, test the workflow and train your team.
PricingClear pricing.
Clear pricing.
A service built for your business.
We configure it, connect it and maintain it for your business. Pay once for setup, then monthly for your managed service and included usage.
Built and managed for youWe set it up.
We set it up.
We keep it working.
Your price covers hands-on setup and ongoing care for the service we build, with full support included and usage and requested-change allowances defined in your plan.
Your records drive the next step.
A recorded payment can trigger a receipt. An appointment can trigger a reminder. We build the agreed rules around your actual process.
We support what we deliver.
Full support is included throughout your subscription: help using your service, monitoring, troubleshooting and fixes to the automation we deliver. Requested changes follow your plan allowance; support does not use that time.
Hiring Mitson means having us implement and maintain your workflow. The monthly price covers that work as well as the included messaging allowance.
See managed plans and what is includedManaged Texting & Reminders
Choose ONE service. Additional services are a la carte.
From $99/month
One-time setup from $299
- Choose one: appointment reminders, payment reminders with supported payment links, or table-ready texts
- 500 SMS segments per month; additional 250-segment buckets are $10
- Full support included: help, monitoring, troubleshooting and fixes
- Included minor changes: 15 minutes per month (support is separate and included)
Business Automation
Connect the tasks you repeat every day.
From $299/month
One-time setup from $999
- Choose up to THREE standard connected services; each is listed in your quote
- Example: appointment reminders + cancellation handling + opening-fill texts
- 1,500 SMS segments per month; additional 250-segment buckets are $10
- Full support included: help, monitoring, troubleshooting and fixes
- Included minor changes: 30 minutes per month (support is separate and included)
AI Receptionist
Give callers a useful response while you work.
From $299/month
One-time setup from $799
- One US local business number; AI answering, approved FAQs and message taking
- Transfer routing to one designated number; transfer usage quoted separately
- Private call-history and messages portal; callback alerts to one contact
- 200 billable AI minutes and 500 total inbound/outbound SMS segments per month
- Additional usage: $25 per 100 AI minutes; $10 per 250 SMS segments
- Full support included: help, monitoring, troubleshooting and fixes
- Included minor changes: 30 minutes per month (support is separate and included)
Custom Systems
Built around a more complex operation.
From $749/month
One-time setup from $2,500
- Multiple locations or custom software connections
- Fleet/GPS systems and advanced reporting
- Full support included for the system we deliver
- Usage and requested-change allowance agreed in your quote
- Project scope and setup priced individually
Prices in USD. Starting prices cover the listed scope and supported integrations. We confirm software compatibility, setup, support and usage charges in a written quote before work begins. Taxes, if applicable, are additional.
AI Receptionist / From $299 per month + $799 setup
Your receptionist package, clearly defined.
Answering and messages
We configure one US local number, AI answering using your approved business information, message taking and callback alerts to one designated contact. Forwarding an existing number depends on your current provider; any charges from that provider remain separate.
Taking a transferred call
We configure routing to one designated cellphone or office number. Your phone rings and you answer; if you do not accept or answer, the assistant takes a message. Transfer attempts and connected conversation minutes are separate from AI minutes. Your quote specifies any included transfer allowance and the rate for additional usage before activation. Multiple destinations, departments and ring groups are a la carte.
200 billable AI minutes
The monthly allowance covers time with the AI receptionist. Each AI conversation is rounded up to the next whole minute: a 20-second conversation counts as 1 minute, and 1 minute 10 seconds counts as 2. Additional AI usage is billed in 100-minute buckets at $25 per bucket, added only with your authorization. Unused minutes expire at the end of the billing month.
500 total SMS segments
Incoming and outgoing texts share this allowance, including callback alerts. Long texts and some characters use multiple segments. Additional texting is billed in 250-segment buckets at $10 per bucket, added only with your authorization. Picture messages and carrier registration fees are quoted separately.
Review previous calls
The package includes setup of a private portal showing call dates, caller numbers, outcomes and captured messages. Recording playback, full transcripts and AI summaries are a la carte. For recording, we agree on caller notice and consent handling, access permissions, recording coverage after transfer and retention before activation.
Full support and requested changes
Help using your service, monitoring, troubleshooting and fixes to what we deliver are included. Your quote specifies support hours and response expectations. The 30-minute monthly change allowance covers requested edits to greetings, FAQs or routing; support does not use that allowance.
Usage controls before launch
Before activation, we agree on usage alerts, spending limits, maximum call length and what happens when a limit is reached. Your quote defines whether additional usage is authorized or calls follow an agreed fallback. Additional numbers, appointment booking, cancellation handling, opening-fill texts and payment workflows are separately scoped services.
Extra usage, in clear-priced buckets.
AI minutes: $25 per 100
After the receptionist plan's 200 included billable AI minutes, additional usage is billed in 100-minute buckets at $25 each. Each AI conversation rounds up to the next whole minute.
Texting: $10 per 250 SMS segments
Available on all texting plans after the included allowance. Incoming and outgoing texts, including alerts, count. Long texts and some characters use multiple segments. Each additional bucket is billed at $10.
You authorize additional buckets
We notify you before your included allowance or an additional bucket runs out. Another bucket is added only with your authorization. Unused included allowances and additional buckets expire at the end of your billing month and do not roll over. Without authorization, the agreed usage-limit fallback applies.
Transferred-call usage, picture messages and carrier registration charges are quoted separately.
Know what your monthly bill includes.
Setup and monthly service
Setup covers configuration, supported connections, testing and training for the agreed service. Setup is paid before the build starts. Monthly billing begins when your service goes live and is paid in advance.
Text messages and call minutes
Each standard plan includes the allowance shown above. Incoming and outgoing SMS segments, including alerts, count toward that allowance. Additional texting is billed in 250-segment buckets at $10 per bucket, added only with your authorization. Long texts and some characters can use multiple segments. AI conversations are rounded up individually to whole billable minutes. Additional AI usage is billed in 100-minute buckets at $25 per bucket. We notify you before your included allowance or an additional bucket runs out. Buckets are added only with your authorization. Unused included allowances and additional buckets expire at the end of your billing month and do not roll over. SMS buckets apply to all texting plans. Transfer usage, picture messages and carrier registration charges are quoted separately. We agree on what happens at your limit before launch.
Full support included
Help using your service, monitoring, troubleshooting and fixes to the automation we deliver are included throughout your subscription. Support does not count against your monthly change allowance. Support hours and response expectations are specified in your quote.
Included minor changes
The monthly time allowance applies only to changes you request: 15 minutes for Managed Texting & Reminders, 30 minutes for Business Automation and AI Receptionist, or the allowance agreed in your Custom Systems quote. Unused change time does not roll over. Additional approved change work is $100/hour. New services, major changes and unusual software connections receive a separate quote.
Your customers' payments
Payments from your customers go through your business's payment processor. Its transaction fees are separate from your Mitson subscription. Mitson bills you for the automation service.
Before you commit
We agree on the services, available integrations, usage charges, billing and cancellation terms in your quote. Requesting a quote does not start a subscription or charge your card.
Start with the task
that takes the most time.
Tell us how your business works. We will recommend the service and confirm the total cost.
Connect more of your business.
AI business assistants, reporting, inventory monitoring, job tracking, website chat and group messaging are scoped and priced individually. They are not automatically included in a standard plan.
Explore integration services