Restaurant Waitlist Texting

Give guests their evening back.

Let guests know when their table is ready with a text from your host stand. From $99/month plus $299 one-time setup for this one service, with 500 SMS segments and full support included.

Get a quote for this service
Illustrative restaurant host at a tablet, coordinating the dining room
Illustrative business scene

What is included?

From $99/month plus $299 one-time setup for the table-ready notification service. Your host sends a text when a table is ready. We agree on the host controls and how guest replies reach your team during setup.

Includes 500 incoming/outgoing SMS segments per month and full support: help using the service, monitoring, troubleshooting and fixes. The 15-minute monthly allowance applies only to requested minor changes.

No-show release and end-of-night reports are additional options, quoted separately. The video and interactive host stand below illustrate the service; this website sends no messages.

See individual services and a la carte options
Watch the 24-second example

Your table is ready. Your guest gets the text.

24-second restaurant commercial. Captions included.

Read transcriptDownload video
The customer side of the workflow

Guest check-in

Your table for 4 is ready. Please see the host.

Open the example message to see the record behind it. The customer sees a clear next step, while your business keeps the job and its status together.

Your RestaurantText Message · SMS
Illustrative example

Your table for 4 is ready. Please see the host.

View your table
Example document

Guest check-in

Maria G. | Party of 4

Table 12 is ready. Check in with your host when you arrive.

Try the handoff

A host action. A guest message.

Your host standInteractive example
Maria G.Party of 4 · Waiting
Okafor partyParty of 6 · Waiting
James R.Party of 2 · Waiting
Choose a party. See their text.

Try the host's button, then simulate a guest reply. Each party has its own conversation. This example sends no messages.

Three parties waiting.

Your RestaurantText Message · SMS
Choose a party to see their table-ready text.

How the work moves

  1. Add a party with their permission to receive waitlist texts.
  2. The host marks a table ready and sends the guest a notice.
  3. Guest replies and host actions update that party's record.

A good fit for

Restaurants, walk-ins and busy host stands.

What we need to connect

Your seating rules, quoted waits, host devices, messaging consent and a staff member who owns the list.

The decisions that stay clear

Staff must be able to call a guest or seat a party if texting is delayed. No-show release and end-of-night reports are additional options, quoted separately before activation. Your quote defines the host controls, reply handling and supported connections for the table-ready service.

Can the guest use an ordinary phone?

The notification is an SMS. Optional links need a browser and data connection. We define a reply or call path for guests who cannot open a link.

We confirm scope, access, setup, support and usage costs before proposing a build. Examples on this page are demonstrations, not live customer tools.

Compare related solutions

Choose one texting service
from $99/month.

From $299 one-time setup. Choose appointment reminders, payment reminders with supported payment links, or table-ready texts. Additional services are a la carte and quoted separately. Business Automation includes up to three standard connected services from $299/month.

See plans and pricing

Chat with Mitson Team

AI answers. Team follow-up when needed.

Conversations are saved and processed by our AI service providers. Please leave out passwords, card details and sensitive information. Privacy

Call (762) 888-TECHEmail our teamRequest a quote