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AI Receptionist & Call Routing

Keep working. Let your business answer.

We configure an AI receptionist to answer incoming calls, explain your approved business information, take messages and route calls to one designated number. Text conversations, booking and other connected workflows are separately scoped.

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Illustrative hairdresser styling a client in a salon — Illustrative business scene

What the receptionist plan includes

From $299/month plus $799 setup: one US local number, AI answering, message taking, routing to one designated number, a private call-history and messages portal, and callback alerts to one contact.

Includes 200 billable AI minutes and 500 total incoming/outgoing SMS segments monthly. Each AI conversation rounds up to the next whole minute. Additional usage is $25 per 100 AI minutes or $10 per 250 SMS segments. We notify you before your allowance or bucket runs out and add buckets only with your authorization. Unused included allowances and extra buckets expire at the end of the billing month; no rollover. Transfer usage is quoted separately. Recording, full transcripts, summaries, multiple-person routing and booking or payment workflows are a la carte.

The included portal lets you review call history and captured messages. Call recordings and playback are separately quoted; a call-history entry does not include recorded audio.

Full support includes help using the service, monitoring, troubleshooting and fixes. The 30-minute monthly allowance applies only to requested minor changes, such as greeting or FAQ edits. Support does not use that allowance. Support hours, transfer allowances and usage-limit handling are agreed before activation. These are services we configure and test for your business.

Read receptionist inclusions and usage terms

Two ways to start the conversation

Text the business.
Or just make the call.

Illustrative conversations. No live calls, recordings or customer messages are created here.

01 / BY TEXT

A booking request while you work.

Additional services: customer text conversations and appointment booking are separately scoped and quoted.

Your Salon AssistantText Message · SMS

Illustrative example

Hi, I am the salon's automated assistant. Are you looking for an appointment or help with an existing booking?

See the example conversation

Example document

Appointment request

Morgan | Cut and style

Customer: Do you have anything Friday after 3? Assistant: I can check the connected calendar, or send your preferred time to the stylist for confirmation.

Check the connected calendar when supported, or route the preferred time to staff. Confirm only after a booking succeeds.

02 / ON THE PHONE

A caller gets a useful next step.

Your business assistantIllustrative call transcript

Assistant: Thanks for calling. I am the salon's automated assistant. How can I help?

Caller: Can I book a cut and style Friday after three?

Assistant: I can take your preferred time and ask the stylist to confirm. What name and callback number should I include?

Sent to the team

Friday after 3 PM · Cut and style
Callback requested · Availability not confirmed

Handle routine questions, capture a clear request and transfer or arrange a callback when staff are needed. Handoff behavior is agreed during setup.

How the work moves

The caller reaches your configured business number and the assistant identifies itself.
It answers approved questions, captures the request or routes the call to your designated number.
If staff cannot take the call, it captures callback details and alerts your designated contact.

A good fit for

Salons, contractors, auto shops, restaurants, property managers and busy service businesses.

What we need to connect

Approved hours, services, pricing information, booking rules, phone routing, supported calendar access and a person responsible for handoffs.

The decisions that stay clear

An assistant must not invent availability, prices or completed bookings. Unknown answers, complaints and requests outside its scope go to staff. We agree on the greeting, recording settings, operating hours and fallback before activation. This page demonstrates a service we can build, not an active telephone line.

Can it book appointments or send follow-up texts?

Callback alerts to one business contact are included and use the SMS allowance. Customer follow-up workflows, appointment booking, cancellation handling and opening-fill texts are separate a la carte services. We confirm supported calendar access and success before promising a booking.

We confirm scope, access, setup, support and usage costs before proposing a build. Examples on this page are demonstrations, not live customer tools.

Compare related solutions

AI Receptionist
from $299/month.

From $799 one-time setup. Includes one US local number, 200 billable AI minutes, 500 SMS segments and full support. Transfers and additional services are separately quoted.

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