Tell them when it is ready.

A finished repair, reserved part or prepared order can become a clear pickup message with the details customers usually call to ask for.

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Illustrative parts counter worker handing an alternator to a customer — Illustrative business scene

The customer side of the workflow

Reserved parts order

Your reserved alternator is ready for pickup. View the order and invoice.

Open the example message to see the record behind it. The customer sees a clear next step, while your business keeps the job and its status together.

Your Parts CounterText Message · SMS

Illustrative example

Your reserved alternator is ready for pickup. View the order and invoice.

View parts order

Example document

Reserved parts order

Order 218 | Morgan

Alternator: $145. Staff confirms fit and stock before reservation. Payment and collection are separate statuses.

How the work moves

Staff confirms the item or job is ready.
Send pickup instructions and an order or invoice link.
Record collection separately from payment and message delivery.

A good fit for

Repair shops, parts counters, rentals and order desks.

What we need to connect

An order/job status, current opening hours, pickup location and customer contact permissions.

The decisions that stay clear

A sent message does not prove a customer has collected an item. Staff must be able to correct a status or handle a changed pickup time.

Can this include the receipt?

Yes, when payment has been confirmed. Unpaid orders receive an invoice or balance notice instead of a paid receipt.

We confirm scope, access, setup, support and usage costs before proposing a build. Examples on this page are demonstrations, not live customer tools.

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Order Status & Pickup Notifications is scoped and priced individually. We confirm the selected features, supported connections, setup, monthly support and usage charges in your quote. Additional services are quoted separately.

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