Website AI Chat & Lead Capture

Give website visitors a useful answer and a way forward.

Answer questions from your approved business information, collect an inquiry and route the details to your team for follow-up.

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Illustrative hairdresser styling a client in a salon
Illustrative business scene
Illustrative workflow

Turn a question into a clear inquiry

Do you service commercial properties?

The next step

Answer from the approved service information. If the visitor wants follow-up, collect the agreed details and pass the request to your team.

Example only. This page does not access records or send messages.

How the work moves

  1. Approve the services, hours and information the assistant may use.
  2. Let visitors ask questions and choose whether to leave contact details.
  3. Route the inquiry to the agreed staff contact or connected system.

A good fit for

Local businesses with a website and recurring customer questions.

What we need to connect

Website access, approved business information, inquiry fields and a follow-up destination.

The decisions that stay clear

The assistant identifies itself as AI. Unknown questions go to your team. Text-message campaigns, appointment booking and live human chat are separately scoped.

Can it answer questions about current stock?

A supported inventory connection can be added to the scope. Without that connection, the assistant should ask staff to confirm availability.

We confirm scope, access, setup, support and usage costs before proposing a build. Examples on this page are demonstrations, not live customer tools.

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Website AI Chat & Lead Capture is scoped and priced individually. We confirm the selected features, supported connections, setup, monthly support and usage charges in your quote. Additional services are quoted separately.

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Chat with Mitson Team

AI answers. Team follow-up when needed.

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